Wally
Wally Hughes // 804.513.3240 // wallyhughes@gmail.com // www.WallyHughes.com
WALLY HUGHES
Associate Broker | REALTOR®, CRS, ARB
Many agents think their most important job is satisfying the customer. I don ’t think that’s true. I believe that satisfying the customer is simply the minimum requirement for staying in business. I work constantly to improve my systems, processes and services to go well beyond the standard level of “service” provided by most agents.
My purpose is to help you sell your home for the most money in the least time, and with the fewest hassles. I want to provide the best service in the industry. Period.
The key words with which I have built my successful real estate business are integrity, Leadership, Knowledge, dedication, Cooperation, Commitment, Innovation, Enthusiasm, and Accomplishment.
Whether you choose to list your home with me, or with another agent, I want you to be successful in your sale. I have included a section with helpful information regarding the home selling process, as well as tips for preparing your home to sell.
Sincerely,
Wally Hughes, REALTOR® | RE/MAX Commonwealth
• Full-Time REALTOR® and Richmond resident since 1982
• Lifelong resident of Virginia
• Thousand of sales, 90% which come from referrals by past clients and RE/MAX Associates
Honors and Awards
RE/MAX LLC:
100% Club, Platinum Club, Hall of Fame, Lifetime Achievement Award (2008)
Richmond Association of REALTORS
25 Year Distinguished Achiever Award, 30 Year Outstanding Production Award
Richmond Real Producers Ranking
Wally Hughes // 804.513.3240 // wallyhughes@gmail.com // www.WallyHughes.com
WHAT MY CLIENTS ARE SAYING
“Wally was joy to work with as our first realtor after relocating to Virginia 16 years ago. He worked very hard to find us the perfect home and we are still loving it today. When we decide it is time to downsize, Wally will be the first one we call. He is very good at what he does and has a great knowledge of real estate. We highly recommend Wally Hughes.” ~ Lilly Young
“Wally Hughes is a one of a kind agent! Wally sold us on selecting him as our selling agent by building trust, his ability to follow up, and by becoming an expert on our home and market. His efforts led to our home going under contract is less than a week and his dedication and initiative have been unapparelled. Wally has gone above and beyond throughout the process. I would recommend to Wally Hughes to anyone selling a home in the greater Richmond area!” ~ Kylie LaBrie
“Wally is an excellent realtor with a very impressive knowledge of the housing market, financing options, and the house buying/selling process. While we haven’t sold our house that Wally helped us buy 8 years ago, we will eventually move in to a larger house and will definitely use Wally again in selling our current house and buying our next house. As a first -time house buyer 8 years ago, Wally walked us through all the intricacies of home buying. He helped us negotiate the best possible deal where we even beat out higher bids on the property. Wally’s help during the closing process was also instrumental. Wally and his team is very responsive to questions and requests and I couldn’t imagine using another realtor!” ~ Goran Gustavsson
Wally Hughes' many years of real estate experience was a huge benefit in helping us sell our home and buy a new one. He helped us prepare our house for sale using an experienced stager to give advice about what to leave in the home and how to arrange things. He had a professional take photos for the listing, arranged our open house, negotiated the offers and ultimately the contract to sell our house. As we toured homes for sale, Wally was able to point out potential issues and give us estimates for repairs. He was reachable by text and phone, and his staff was helpful in arranging homes for us to see. We could not imagine managing real estate transactions without a realtor and were very glad to have one with such knowledge and experience and expertise! Highly recommend! Wally helped us find our first house in Richmond in 2010 and we were very happy to use his services again in 2025! ~ The Meadows Family
Wally Hughes // 804.513.3240 // wallyhughes@gmail.com // www.WallyHughes.com
RE/MAX COMMONWEALTH
ONLINE LISTING DISTR IBUTION
96% of home buyers begin their search online. When I list your property, detailed information about your home will appear on the top real estate websites, as well as my personal website and social media outlets.
Voice Pad provides smartphone users with a mobile site where they can get instant access to information about your property by scanning the QR code on the For Sale sign, or texting to 804.377.0777. Voice Pad also provides an audio presentation with details about the property.
PROFESSIONALLYNEDDESIGMATERIALS
RE/MAX Commonwealth offers in -house marketing and graphic design which allows me to provide professional marketing materials including brochures, print and digital marketing pieces, multi -media presentations- all customized to the unique features of your property.
PROFESSIONAL PHOTOGR APHY
In order to create the most powerful first impression for your property, I use professional real estate photographers for all marketing and listing efforts. First impressions are everything; and a homebuyers’ first impressions come from online listings and marketing materials, with 98 percent of buyers saying that photographs are among the most useful features on real estate websites and marketing materials. Now more than ever, it is critical that what buyers see is professional and irresistible. BEFORE
VIRTUAL TOURS
A picture is worth 1,000 words, but just one minute of video is worth 1.8 million words. Professional virtual tours are like a 24/7 online open house for your listing. The result? More qualified leads, less time on market, and better selling prices. My virtual tours are distributed to online portals via MLS, along with placement on our social media outlets, website and my YouTube channel for maximum exposure
HOME STAGING
A certified Home Stager ’s job is to get a home ready to sell. The objective is to make the home look as good as possible to as many potential buyers as possible, thus increasing the chances of a quicker sale at the highest price. I use Liz Hart Designs, a Certified Interior Decorator and Certified Home Stager. She is a member of IFDA and teaches fabrication and home staging classes at the School of Continuing Studies at The University of Richmond.
Wally Hughes // 804.513.3240 // wallyhughes@gmail.com // www.WallyHughes.com
GIVING BACK
RE/MAX agents have helped Children’s Miracle Network Hospitals® support millions of kids each year in more than 170 hospitals throughout North America.
What’s more – 100% of all RE/MAX agent donations stay local.
Since 1992, RE/MAX has worked to change kids' health and change the future for CMN Hospitals through their agents' generous donations, creative fundraising events, volunteer programs at hospitals and their unique Honor Card program.
RE/MAX affiliates throughout the U.S. and Canada have raised more than $170 million in total donations to Children's Miracle Network Hospitals since the charitable partnership began.
RE/MAX Commonwealth was recognized by the Children's Hospital of Richmond at VCU as the recipient of their prestigious Philanthropist Award for 2020.
8 REASONS TO WORK WI TH A REALTOR
Not all real estate practitioners are REALTORS ®. Only a REALTOR is a member of the NATIONAL ASSOCIATION of REALTORS and subscribes to its strict Code of Ethics. Here are eight reasons why it pays to work with a REALTOR.
1. Navigate a complicated process. Buying or selling a home usually requires disclosure forms, inspection reports, mortgage documents, insurance policies, deeds, and multipage settlement statements. A knowledgeable expert will help you prepare the best deal, and avoid delays or costly mistakes.
2. Information and opinions. REALTORS® can provide local community information on utilities, zoning, schools, and more. They ’ll also be able to provide objective information about each property. A professional will be able to help you answer these two important questions: Will the property provide the environment I want for a home or investment? Second, will the property have resale value when I am ready to sell?
3. Help finding the best property out there. Sometimes the property you are seeking is available but not actively advertised in the market, and it will take some investigation by your REALTOR® to find all available properties.
4. Negotiating skills. There are many negotiating factors, including but not limited to price, financing, terms, date of possession, and inclusion or exclusion of repairs, furnishings, or equipment. In addition, the purchase agreement should provide a period of time for
you to complete appropriate inspections and investigations of the property before you are bound to complete the purchase. Your agent can advise you as to which investigations and inspections are recommended or required.
5. Property marketing power. Real estate doesn’t sell due to advertising alone. In fact, a large share of real estate sales comes as the result of a practitioner ’s contacts through previous clients, referrals, friends, and family. When a property is marketed with the help of a REALTOR®, you do not have to allow strangers into your home. Your REALTOR® will generally prescreen and accompany qualified prospects through your property.
6. Someone who speaks the language. If you don ’t know a CMA from a PUD, you can understand why it ’s important to work with a professional who is immersed in the industry and knows the real estate language.
7. Experience. Most people buy and sell only a few homes in a lifetime, usually with quite a few years in between each purchase. Even if you have done it before, laws and regulations change. REALTORS®, on the other hand, handle hundreds of real estate transactions over the course of their career. Having an expert on your side is critical.
8. Objective voice. A home often symbolizes family, rest, and security it’s not just four walls and a roof. Because of this, homebuying and selling can be an emotional undertaking. And for most people, a home is the biggest purchase they ’ll every make. Having a concerned, but objective, third party helps you stay focused on both the emotional and financial issues most important to you.
Wally Hughes // 804.513.3240 // wallyhughes@gmail.com // www.WallyHughes.com
10 QUESTIONS TO ASK
When You Choose A REALTOR
1. How long have you been in residential real estate sales? Is it your full -time job? While experience is no guarantee of skill, real estate like many other professions is mostly learned on the job.
2. How many homes did you and your real estate brokerage sell last year? By asking this question, you ’ll get a good idea of how much experience the practitioner has.
3. How many days did it take you to sell the average home? How did that compare to the overall market? The REALTOR® you interview should have these facts on hand, and be able to present market statistics from the local MLS to provide a comparison.
4. How close to the initial asking prices of the homes you sold were the final sale prices? This is one indication of how skilled the REALTOR® is at pricing homes and marketing to suitable buyers. Of course, other factors also may be at play, including an exceptionally hot or cool real estate market.
5. What types of specific marketing systems and approaches will you use to sell my home? You don ’t want someone who ’s going to put a For Sale sign in the yard and hope for the best. Look for someone who has aggressive and innovative approaches, and knows how to market your property competitively on the Internet. Buyers today want information fast, so it’s important that your REALTOR® is responsive.
6. Will you represent me exclusively, or will you represent both the buyer and the seller in the transaction? While it’s usually legal to represent both parties in a transaction, it’s important to understand where the practitioner’s obligations lie. Your REALTOR® should explain his or her agency relationship to you and describe the rights of each party.
7. Can you recommend service providers who can help me obtain a mortgage, make home repairs, and help with other things I need done? Because REALTORS® are immersed in the industry, they ’re wonderful resources as you seek lenders, home improvement companies, and other home service providers. Practitioners should generally recommend more than one provider and let you know if they have any special relationship with or receive compensation from any of the providers.
8. What type of support and supervision does your brokerage office provide to you? Having resources such as in-house support staff, access to a real estate attorney, and assistance with technology can help an agent sell your home.
9. How will you keep me informed about the progress of my transaction? How frequently? Again, this is not a question with a correct answer, but how you judge the response will reflect your own desires. Do you want updates twice a week or do you prefer not to be bothered unless there’s a hot prospect? Do you prefer phone, email, or a personal visit?
10.What designations do you hold? Designations such as GRI and CRS®, which require that agents take additional, specialized real estate training, are held only by about one-quarter of real estate practitioners.
UNDERSTANDING AGENCY RELATIONSHIPS
It’s important to understand what legal responsibilities your real estate Professional has to you and to other parties in the transaction.
Ask what type of agency relationship your agent has with you:
SELLER’S REPRESENTATIVE
A seller’s agent is hired by and represents the seller. All fiduciary duties are owed to the seller. The agency relationship usually is created by a listing contract .
BUYER’S REPRESENTATIVE
A buyer ’s agent is hired by prospective buyers to represent them in a real estate transaction. The buyer’s rep works in the buyer ’s best interest throughout the transaction and owes fiduciary duties to the buyer. The buyer can pay the licensee directly through a negotiated fee, or the buyer ’s rep may be paid by the seller or through a commission split with the seller’s agent.
SUBAGENT
A subagent owes the same fiduciary duties to the agent’s customer as the agent does. Subagency usually arises when a cooperating sales associate from another brokerage, who is not the buyer ’s agent, shows property to a buyer. In such a case, the subagent works with the buyer as a customer but owes fiduciary duties to the listing broker and the seller. Although a subagent cannot assist the buyer in any way that would be detrimental to the seller, a buyer-customer can expect to be treated honestly by
the subagent. It is important that subagents fully explain their duties to buyers.
DISCLOSED DUAL AGENT
Dual agency is a relationship in which the brokerage firm represents both the buyer and the seller in the same real estate transaction. Dual agency relationships do not carry with them all of the traditional fiduciary duties to clients. Instead, dual agents owe limited fiduciary duties. Because of the potential for conflicts of interest in a dual -agency relationship, it ’s vital that all parties give their informed consent. In many states, this consent must be in writing. Disclosed dual agency, in which both the buyer and the seller are told that the agent is representing both of them, is legal in most states.
DESIGNATED AGENT
This is a brokerage practice that allows the managing broker to designate which licensees in the brokerage will act as an agent of the seller and which will act as an agent of the buyer. Designated agency avoids the problem of creating a dual -agency relationship for licensees at the brokerage. The designated agents give their clients full representation, with all of the attendant fiduciary duties. The broker still has the responsibility of supervising both groups of licensees.
NONAGENCY RELATIONSHIP
Some states permit a real estate licensee to have a type of nonagency relationship with a consumer. These relationships vary considerably from state to state, both as to the duties owed to the consumer and the name used to describe them. Very generally, the duties owed to the consumer in a nonagency relationship are less than the complete, traditional fiduciary duties of an agency relationship.
Wally Hughes // 804.513.3240 // wallyhughes@gmail.com // www.WallyHughes.com
